Comtran’s 25-Year Warranty
At Comtran, quality and customer satisfaction are the center of our teams’ focus. All Comtran’s datacom cable products have been independently third-party verified for performance to all applicable industry standards and codes. Comtran has one of the most comprehensive warranty programs around – we will warranty any of our datacom products from Category 3 and higher with any connectivity that is also independently third-party verified.
Comtran offers two levels of warranty protection:
Comtran Standard Cable Warranty
Comtran’s Standard Cable Warranty guarantees that our datacom cables will be free from defects due to manufacture for a period of one year from invoice date. Please contact Comtran directly for more information.
Comtran Network System 25-Year Extended Warranty
Comtran offers a 25-year Network System Warranty that includes link and channel. This warranty needs to be registered with Comtran by the end user and will be administered by Comtran. System warranties are generally held by the connectivity manufacturer, but in the case where the connectivity is not held by one of our connectivity partners, Comtran will hold the system warranty. Contact Comtran and ask for the Network System 25-Year Warranty for full details.
Comtran’s Network Cable System Warranty is in alliance with the following connectivity partners:
For the warranty to be provided, the system or cable must have been installed and tested in accordance with TIA/EIA 568C, ISO 11801, and BICSI specifications in effect at the time of the installation. The connectivity components must also be third-party verified to the appropriate TIA standards required by the category of the products.